How to Cancel Progressive Insurance: Phone Numbers & Email Template

Updated June 2026 · Reviewed by the Eduyush editorial team

How to cancel Progressive by policy type

These are the lines Progressive has published for these policies, but numbers change — confirm against your policy documents or progressive.com before calling. Pet and health policies are often administered by a partner provider, so your cancellation may be handled by that underwriter rather than Progressive directly.

Before you cancel: have these ready

• Your policy number.
• Your desired cancellation (effective) date.
• Details of your new policy — essential for auto and home to avoid a lapse.
• A request for written confirmation of the cancellation.

What to say when you call

Keep it simple and get the key confirmations:

• "I'd like to cancel my Progressive [auto/home/renters/pet/health] policy."
• "My policy number is [your policy number]."
• "I'd like the cancellation effective on [date]."
• "Are there any cancellation fees, or a refund due?"
• "Please send me written confirmation of the cancellation."

Email or letter template (any policy)

One template works for any Progressive policy — just swap in the policy type. Use it as an email, or post it as a formal letter (mail takes longer to process).

For other insurance correspondence, see our insurance claim letter format.

Policy-specific notes

• Auto — can't be cancelled online; cancel by phone, email, or mail. Most states require continuous coverage, so don't cancel until your new policy is active.
• Homeowners — if your policy is paid through escrow, notify your mortgage lender so payments and coverage stay aligned and your loan terms aren't breached.
• Renters — straightforward by phone or email; you can log into your account to check the cancellation status. (Worth knowing your lease may still require renters cover.)
• Pet and health — these are often administered by a partner provider, so confirm whether Progressive or the underwriter handles the cancellation.

Tips to avoid fees and coverage gaps

• Time it near renewal — mid-term cancellations are usually prorated and may carry small fees.
• Line up new cover first — for auto and home, a gap can break state law or lender requirements.
• Get it in writing — always keep written confirmation in case of a later billing dispute.

Frequently asked questions

The bottom line

Cancelling Progressive is simple if you prepare: have your policy number and end date ready, line up replacement cover for auto and home, confirm any refund, and get written confirmation. A few minutes of care avoids hidden fees and coverage gaps.