How to Cancel Your ACCA Exam & Get a Refund – Full Guide
Can You Cancel an ACCA Exam?
Yes, ACCA allows exam cancellations, but there are strict rules about deadlines, refund eligibility, and rebooking. Many students search for:
✅ "How to cancel ACCA exam"
✅ "Can I cancel ACCA exam after the deadline?"
✅ "ACCA exam refund policy"
✅ "What happens if I miss an ACCA exam?"
In this guide, you’ll learn:
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📌 How to cancel an ACCA exam (step-by-step)
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📌 ACCA cancellation deadlines & refund policy
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📌 How to request a refund
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📌 What happens if you miss an ACCA exam?
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📌 Exceptional cases where ACCA allows refunds
Understanding the Implications:
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Financial: ACCA generally does not refund the exam fee after the standard entry deadline. This is because the exams' infrastructure, venues, and resources are already booked and allocated based on the number of registered candidates.
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Rescheduling: Post-deadline cancellations typically mean you have to re-book (and re-pay) for the exam in the next available session rather than merely rescheduling it.
- New syllabus : If the next available exam falls on the new ACCA syllabus, you may need to buy the latest edition of ACCA books.
Be familiar with ACCA Exam dates.| Entry | Deadline | Results
How to Cancel an ACCA Exam – Step-by-Step
✅ If You Cancel Before the Standard Entry Deadline
You may be eligible for a refund if you cancel before the ACCA standard entry deadline. Follow these steps:
1️⃣ Log in to your myACCA account →. Visit myACCA and enter your credentials.
2️⃣ Go to the ‘Exam Entry’ section → This is where you will see your scheduled exams.
3️⃣ Select the exam you want to cancel →. Click on the exam you no longer wish to take.
4️⃣ Click ‘Cancel’ → If you're within the deadline, you’ll see an option to withdraw.
5️⃣ Confirm the Cancellation → Review any refund details before confirming.
6️⃣ Check refund eligibility → If eligible, the exam fee is refunded to your myACCA account balance or bank account upon request.
7️⃣ Receive confirmation → You should get an email confirmation within 24 hours. If not, contact ACCA support.
📌 Refund Policy:
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✅ Cancellation before the standard deadline → Refund possible
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❌ Cancellation after the deadline → No refund (unless exceptional circumstances apply)
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❌ If you miss the exam → No refund, full rebooking required
Can I Cancel an ACCA Exam After the Deadline?
Many students search for:
- "How do I cancel the ACCA exam after the deadline?"
- "Can I cancel the ACCA exam last minute?"
- "ACCA exam cancellation due to illness"
The general rule is:
❌ After the Deadline, ACCA does NOT allow cancellations or refunds.
However, ACCA may review cases individually if you provide strong evidence.
📌 Exceptional Cases for ACCA Refunds (After Deadline)
If you missed the cancellation deadline, ACCA may allow a refund if you experience:
1️⃣ Medical Emergency (Illness or Accident)
✅ Severe illness, hospitalization, surgery, mental health crisis
📌 Required Evidence: Medical certificate from a doctor or hospital
2️⃣ Bereavement (Death in the Family)
✅ Loss of a close family member (parent, sibling, spouse, child)
📌 Required Evidence: Death certificate & proof of relationship
3️⃣ Natural Disaster or Travel Disruptions
✅ Floods, earthquakes, extreme weather preventing travel
📌 Required Evidence: News reports, travel disruption proof
4️⃣ Crime Victim (Assault, Theft, Accident)
✅ If you were a victim of a serious crime right before the exam
📌 Required Evidence: Police report, crime reference number
5️⃣ Serious Personal Emergency
✅ Domestic violence, homelessness, or life-threatening family issues
📌 Required Evidence: Letter from a social worker, employer, or legal authority
How to Apply for an Exceptional Refund
📧 Email: students@accaglobal.com
🔑 Subject: "Request for ACCA Exam Cancellation – [Your ACCA ID]"
📎 Attach: Supporting documents (medical certificates, reports, police statements)
🚨 Important: Refunds are NOT guaranteed. ACCA reviews cases individually.
6 tips on how to pass ACCA exams with Extraordinary Results
ACCA Refund Policy at a Glance
| Cancellation Period |
Refund Eligibility |
| Before Standard Entry Deadline |
✅ Yes (Refund credited to myACCA or bank account) |
| After Standard Entry Deadline |
❌ No refund unless exceptional circumstances
|
| If You Miss the Exam |
❌ No refund, must rebook & pay full fee
|
📌 How to Get Your Refund:
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Option 1: Refund credited to myACCA account (use for future exams).
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Option 2: Email students@accaglobal.com to request a bank transfer refund.
What Happens If You Miss an ACCA Exam?
Many students ask:
- "What if I miss my ACCA exam?"
- "Can I cancel my ACCA exam last minute?"
🚨 If you miss your ACCA exam, you will NOT receive a refund.
What you should do next:
✔ Rebook for the next session (and pay the full exam fee again).
✔ Check for syllabus changes – You may need to buy updated ACCA books.
✔ If it was due to an emergency, apply for an exceptional refund.
Quick Tips to Avoid Exam Cancellations & Refund Issues
1️⃣ Check ACCA deadlines early – Plan ahead and know your exam withdrawal deadline.
2️⃣ Improve your study schedule – Avoid last-minute cancellations due to unpreparedness.
3️⃣ Consider rescheduling instead of canceling – ACCA does NOT allow rescheduling, but you can skip the exam and rebook later.
4️⃣ Keep emergency documentation ready – If you anticipate an issue, collect supporting documents early.
5️⃣ Use myACCA regularly – Keep track of exam booking deadlines and cancellation rules.
6️⃣ Contact ACCA support for help – If you're unsure, reach out to ACCA customer service for clarity.
Final Thoughts – Should You Cancel Your ACCA Exam?
🚨 ACCA exam cancellation is possible, but refunds are only granted before the deadline.
✔ If you cancel before the standard entry deadline, you may get a refund.
❌ If you cancel after the deadline, you won’t get your money back unless you qualify for an exceptional case refund.
❌ If you miss an exam, you must pay the full fee again to rebook it.
📌 Pro Tip: Instead of canceling, plan your study schedule better and use ACCA revision resources for success.